What starts this process, where it ends, who acts and on which surfaces. The journey mirrors the customer one with two deliberate differences — the partner front door is partner.riversync.com, and the partner program (Partners-app access + channel subtype) is gated behind a RiverSync approval that the basic account is not.
Top to bottom in sequence; lanes are the actors. The basic account goes live the moment email is verified; in parallel RiverSync reviews the application and — on approval — assigns the channel subtype and unlocks the Partners app. Node shape follows the master conventions — pills start and end the process, grey nodes are backbone events, diamonds are decisions.
Each row is one node on the swimlane: who acts, what happens, the domain event it emits, and the requirement or rule it traces to.
Every id, event, service and entity this process touches — each linked to the document that owns it. This is how you hop from a step back to the requirement, the service or the data model behind it.
The WF-rules that bind this workflow — the master holds the full set; the DM-rules (ERD) and SVC-rules (Domain) they extend stay with those documents.
Surfaced by this process; not yet resolved in the model. To be reconciled into the PRD/ERD cascade.
| Ref | Gap |
|---|---|
| PAR-7 ⚠ | Partner self-application & program approval. The application form (proof of legitimacy, registration, tax ID), the RiverSync review/approve gate, and the partner.approved event are new — proposed requirement PAR-7 does not yet exist; add it plus a PartnerApplication entity and the gated-program state in the ERD. |
| FED-8 ⚠ | Partner Owner role. Partner tenants get an explicit fixed-full Owner (symmetric with customers) rather than defaulting to Administrator — proposed FED-8; reconcile with the Federation PRD role model. |
| AUTH-2 | Membership-gating the Partners app. Basic account active at verification, Partners app unlocked only on approval — confirm the two-state grant in AUTH-2 and the AppRoleGrant model. |
| PRT-9 | Subtype is RiverSync-set. Distributor/reseller assigned at approval, never selected by the applicant (existing rule, asserted here). |
| Version | Date | Changes |
|---|---|---|
| 0.1 | 13 Jun 2026 | First draft — new partner front door, split from the former combined onboarding workflow. Shares the customer spine; adds the partner-program approval gate, subtype assignment (PRT-9) and the explicit partner Owner role. |